Our Privacy Policy

MANGO Logistics Privacy Policy

7 April 2022

This privacy policy (“Privacy Policy”) discloses the privacy practices of MANGO Logistics b.v. (“MANGO Logistics”, “MANGO”, “we”, “us”, or “our”).

MANGO Logistics values the privacy of visitors to our website https://mangologistics.nl (“website”) and the privacy of individuals who use our services and we are dedicated to safeguarding all personal data that we collect.

This Privacy Policy applies to personal data that we collect from users (“users”, “individuals”, “visitors”, “you”, or “your”) through our website and to personal data that we collect from users accessing and using our services through our website.

We collect and process your personal data in accordance with the rules of the GDPR, specifically Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and the national implementing legislation.

What type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; and computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, phone number, and communications).

How we collect personal information

We collect information when you send a message to us through a contact form, through an email, when you interact with us on WhatsApp, or over the phone.
Your personal information will be used for the specific reasons stated below only.

How we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

How we communicate with our site visitors?

We may contact you to respond to a message you sent to us through our contact form, to a message you sent to us via WhatsApp, to a message you sent to us via email, to respond to a phone call, to send you information about our third-party logistics (3PL) services and pricing, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to ask you for feedback, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you.

For these purposes, we may contact you via email, telephone, text messages, and postal mail.

How we use cookies and other tracking tools

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. We use cookies from Wix, Hotjar, Leadfeeder, and Google Analytics.

We use cookies for important reasons, such as:

To provide a great experience for our visitors and customers.
To monitor and analyze the performance, operation, and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

You can check which cookies are used by each business solution, third-party app or third-party integration using Chrome's built-in cookie view.

The following links explain how to access cookie settings in various browsers:

To opt-out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout

We also use Visitor Analytics app on our website to track how website visitors interact with our website (see section below "How we use the Visitor Analytics app on our website?")

How we use the Visitor Analytics app on our website?

Visitor Analytics is a simple website analytics service which measures the traffic on our website and website visitors' general details. We collect statistics like which pages visitors visit and when, where they are approximately located, where they land first or if they are coming from a specific referral, to make our website visitors' experience better .

As a website operator using Visitor Analytics, we process information about our visitors' device type and screen size/resolution, approximate location, browser, OS, IPs, page visits, bounce rate, conversions, conversion funnels, average sessions per visitor, average pages per session, average session duration, time spent on the website and preferably visited content on the website. All this data is pseudonymized and Visitor Analytics will not use the collected data to identify individual users or to match the data with additional information on an individual user.

We do not use cookies to collect this data. Instead, we use the so-called fingerprinting technology that does not require placing any cookies, files or technology on your device. Fingerprinting relies on your device’s technical attributes and combines them to identify your device as a unique device and allow for reliable analytics.

Visitor Recordings is an additional feature to Visitor Analytics (described above) in the form of a simple website replay tool that records in statistics where our website visitors scrolled to and what they clicked on our website. We can see this information in playbacks and so called “heatmaps”. Collecting these statistics helps us to make our website more user-friendly as well as to reproduce and fix technical errors.

Basically, as a website operator using Visitor Recordings, we are using a snippet of tracking code to collect data about our visitors’ journey on our websites, which subpages they visit, what they clicked on, where they moved their mouse cursor to and where they scrolled. All this data is pseudonymized and Visitor Analytics will not use the collected data to identify individual users or to match it with additional information on an individual user.

How can site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at contact@mangologistics.nl

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, contact us at contact@mangologistics.nl